FAQS
YOUR QUESTIONS
OUR ANSWERS


POPULAR QUESTIONS
What is CBD?
CBD stands for cannabidiol (can·na·bid·i·ol), a compound found in hemp. CBD works by stimulating the Endocannabinoid System (ECS), which exists throughout the body. CBD is one of over 113 identified cannabinoids in cannabis plants and accounts for up to 40% of the plants extract. CBD is completely legal and non-intoxicating (meaning it wont get you ‘high’).
While the full complexity of how CBD interacts with the body’s ECS is yet to be revealed, it is a key compound in restoring and regulating the body’s natural balance.
Can you take too much CBD?
A 2011 Study analysed outcomes of taking various CBD doses. It found that even the highest doses of 1500mg per day were repeatedly well tolerated by humans and showed no signs of toxicity.
When using CBD, you shouldn’t have any concerns about overdosing. As always, if you’re new to CBD, we recommend you start low and increase your dosage over time until you find your ideal therapeutic window.
The ECS is a complex cell-signalling system identified in 1992 by Dr Raphael Mechoulam, who was a professor of medicinal chemistry and natural products at Hebrew University in Jerusalem, Israel. They discovered that the ECS plays a fundamental role in regulating every physiological system in our body, and the functions and processes of all these systems. The ECS system is found all over the body; in the brain, organs, glands, connective tissue & immune cells. It is primarily involved in regulating all our physiological systems & processes including appetite, pain sensation, mood & memory. The primary role of this system revolves around maintaining balance in the body – or homeostasis.
Whilst we are still discovering the full extent of how the ECS system works in our bodies, we can break down the role of the ECS down to two primary functions:
- To modulate pleasure, energy & well-being
- To slowly nudge the body back to health in the face of injury & disease
It is entirely legal to purchase CBD Oil in the UK provided it complies with the Novel Food Act.
‘Novel Food’ refers to any food without a history of widely documented consumption before May 1997. These can still be things we are familiar with, for example a food consumed elsewhere in the world like chia seeds or certain probiotic bacteria.
Yes. Our CBD supplier was one of the first to submit their novel foods application to the FSA confirming Treed is a customer and covering our entire CBD supplement product range. Our application number is RP229.
MCT stands for Medium-Chain Triglycerides. These are healthy fats mainly derived from Coconut oil. Compared to other fats and oils, MCT is smaller and absorbed faster. Our MCT oil is responsibly sourced from coconuts
When you take CBD oil, some can be lost in the digestive process. In the liver, the CBD is broken down into hundreds of metabolites. Many are not used by the body and expelled. This process decreases the amount of CBD, reducing its bioavailability. This is where MCT Oil becomes useful. It carries the CBD past the first pass metabolism process into the bloodstream, meaning your body absorbs more CBD. This increases its bio-availability and ensures you get the best possible effect.
All of our Lab Reports are conducted by an independent 3rd Party Laboratory . As a consumer you should know exactly what you’re putting into your body and we strongly advise reading and understanding a Lab Report before trying any CBD product.
Our reports can be found below
A World Health Organization report issued in 2017 concluded that CBD does not appear to have abuse potential or cause harm. The vast majority of CBD oil users don’t experience any negative effects.
If you have a health condition or are taking any prescribed or over-the-counter medicines, always check with your doctor or a pharmacist for possible drug supplement interactions before taking CBD.
No, unfortunately it is a criminal offence to use CBD products on your pets in the UK, if you don’t have a valid prescription from a vet. All CBD products for animals need authorisation before they can be sold in the UK.
GENERAL QUESTIONS
What is CBD oil & will it get me high?
CBD will not get you high. It comes from hemp, which is the name given to high CBD-strains & low-THC strains of cannabis.
As CBD is oil-soluble, it is often mixed with hempseed, olive, or MCT oil to enhance its absorption. The combination of CBD plus a specific oil creates the mixture know as CBD oil.
GENERAL QUESTIONS
What is CBD oil & will it get me high?
CBD will not get you high. It comes from hemp, which is the name given to high CBD-strains & low-THC strains of cannabis.
As CBD is oil-soluble, it is often mixed with hempseed, olive, or MCT oil to enhance its absorption. The combination of CBD plus a specific oil creates the mixture know as CBD oil.

The simple answer is no. CBD is not addictive.
On the other hand, it has even been suggested that CBD has been shown to help overcoming some addictions. A 2013 study looked at the effectiveness of CBD as a way to reduce tobacco consumption. Observing 24 smokers over a week-long period, those treated with CBD reduced the number of cigarettes smoked, while those with the placebo showed no change.
Just fill the dropper with oil and drop it underneath your tongue, letting it sit for one-minute to absorb. With all orders, we provide guidelines for how many drops you need to take depending on what type of aid you’re looking for.
You can also download our Beginner’s Guide to CBD for guidelines on how much you need to take.
While swallowing the oil poses no threat and will still be effective, taking the oil sublingually (under your tongue), allows for maximum and rapid absorption into your bloodstream. When you swallow it immediately, CBD still reach the bloodstream after digestion, but it’s absorbed much more slowly and some of its effectiveness may be lost through the gastric walls in the stomach.
That’s why we recommend holding the drops under your tongue for at least 30 seconds to ensure you get maximum effectiveness
If you want to understand the key differences between CBD, read our blog Full Spectrum vs Broad Spectrum vs CBD Isolate
If you’re a first-time buyer, and are not satisfied with our products, then you’re entitled to receive a full refund as part of our Happiness Guarantee.
If you’ve tried CBD before and it didn’t work out, but you’re keen to try it again – get in touch with us via our online chat or contact us at hello@treedwellness.co.uk and we’ll help guide you through what you need to do this time around.
If you want to know how CBD can benefit you personally, please email hello@treedwellness.co.uk and let us know what you believe is wrong & how you think CBD can benefit you.
We’re more than happy to discuss how CBD may be able to help you reach your goals and have a better quality of life.
How long does CBD take to work?
Most people can begin to feel some effects of their CBD dosage after 30-45 minutes, for others it can take weeks. It depends on why you’re taking CBD and what dosage you’re taking.
If you’re taking it for a specific goal, we advise trying CBD for at least 30 days to understand how it effects & benefits your body. Some people do notice it immediately, whereas some people take a month to feel any benefit. Lots of people notice better sleep on their first or second night after trying CBD, but the effects will be individual and unique for you.
Take your time and understand how CBD is interacting and benefitting your body & mind. With our Happiness Guarantee you know you can return any Treed product for a full refund if you are unhappy.

OUR DIFFERENCE
What is the Happiness Guarantee?
Our Happiness Guarantee is available to every first-time buyer.
If you are unsatisfied with our product, you can send it back and request a full refund. We encourage you to try our products for a full 30 days to allow for your body to adapt, but we will accept the return at any time.
The Happiness Guarantee is limited to first-time customers only; one product per customer.
Why should I trust Treed CBD?
We know there are a lot of brands out there to choose from. We understand that everyone’s body reacts differently, and we know you may be uncertain trying CBD for the first time. We want you to feel at ease trying something new.
This is why we’re the first UK CBD company to offer a 30-day risk-free trial. If you decide you don’t like it, then it’s no problem. You can return it for a full refund. There are no catches, no loopholes. That’s the Treed wellness guarantee.
We just want you to be happy.
If you have any questions or queries about Treed please email us at hello@treedwellness.co.uk
We have partnered with Trees For The Future, a non-profit organization that plants trees across sub-Saharan Africa. They improve the lives of impoverished farmers by rejuvenating lands by planting specific types of fast-growing trees. Over a 4 year period, this can change the lives of their families forever. The idea is not only to better your own life, but to make a small difference in bettering the lives of others. So far we have planted over 5,073 trees!
You can find more information about our tree planting here.
Because we work with suppliers that have an end-to-end process in place meaning we know what happens from seed-to-bottle.
Our hemp is grown under GAP standards, and is processed under audited GMP Standards in the US, to meet and exceed the quality expected by our customers. Once the raw material is shipped to the UK, we work closely with our science teams in their lab to formulate our CBD products.
Our lab is also the first CBD-based product manufacturer in Europe to hold a BRCGS certification – the gold standard for food safety.
All our CBD oils have just two ingredients – Organic MCT oil & Organic Broad Spectrum Hemp Extract.
Our Multivitamin CBD gummies have a several more ingredients, all ingredients used are 100% natural with no artificial colours or flavourings. Click here to see our gummies and the full breakdown of ingredients.
Our hemp is grown organically in the US, and we used the supercritical CO2 extraction method. This extraction method is the same used to produce coffee, and carbonated drinks and is considered the standard for CBD extraction.
SHIPPING & RETURNS
When will I receive my order?
We offer free shipping on all orders over £30. You can expect your CBD to arrive within 2-3 days of placing your order – however delivery can take up to five working days.
If you would like Next day delivery, please select Speedy 48 Hour Tracked at the checkout. Orders must be placed before midday.

MUSHROOMS
When is the best time to take my capsules?
All our products come with detailed instructions on when is the best time to take them. We recommended taking them after a meal with a full glass of water.
The ingredients in our blends are carefully curated to support you throughout the day and to enhance your physical & mental well-being.
How much can I take?
All our products come with detailed instructions on how much you should take per day. Please read the label before starting your course and if you have any specific questions please ask us at hello@treedwellness.co.uk
What’s in your Superfood blends?
Our custom blends combine the anciet healing power of mushrooms, adaptogens and vitamins and key micronutrients that collectively work together to enhance your physical and mental wellbeing.
These blends have been carefully formulated from 100% organically-sourced plant and mushroom compounds. The full ingredients of each product can be found on their respective pages
Absolutely! Unlike CBD, which remains controlled in some parts of the world, none of the ingredients in our capsules blends are controlled anywhere. In any case, travelling we recommend keeping your capsules in the original packaging and of course checking the rules of the country regarding what you are allowed to enter with.
All our formulations are combined & packaged in the U.K. We work closely with our manufacturer curating our unique blends and we ensure all our ingredients are fair trade.
Individual ingredients are organically sourced from various countries around the world on where they naturally occur across the globe.
Therapeutic Mushrooms and superfood adaptogens are classified in the ‘Superior’ category of herbs, which are considered safe to take for long periods of time. The vast majority of users don’t experience any negative effects from this form of supplementation and they are incredibly well-tolerated by the body.
Some people may be intolerant to mushrooms. Like anything listen to your body and if you experience any negative side effects then stop.
If you have a health condition or are taking any prescribed or over-the-counter medicines, always check with your doctor or a pharmacist before starting a new course of supplements.
We recommend that you consult your doctor or pharmacist before trying our products if you are pregnant.
During pregnancy/nursing it is important to use caution and listen to your body when consuming strong natural herbs and mushrooms.
Yes – we have carefully curated our blends to support you throughout the day and recommend taking them at their correct times to experience optimal benefits. Please check the label and product page for our recommended dosage and when you should take them.
Our blends are non-toxic, non-addictive, and naturally occurring so feel free to mix and match different products to experience the full therapeutic benefits of these superfood blends.
Typically our product have a shelf life of between 12-24 months, but please check the back of the the packaging of your Treed product. This is where you will fine the BBD and its relevant batch number.
We offer free delivery on orders over £50. Delivery can take up to 5 working days, but we’ll aim to have it with you as quickly as possible
For Express 48 Hour shipping choose Royal Mail Signed For at checkout.
Please note Royal Mail does not operate on Sundays or Bank Holidays
Do you ship internationally?
No, sadly we currently do not currently ship outside the UK.
We are always working to find solutions so if you’re from outside the UK, please email hello@treedwellness.co.uk. We will always do our best to accommodate you.
What if there is something wrong with my order?
If you notice any problems or defects with the product when you receive it, we are happy to exchange or return it for no additional cost. Please email hello@treedwellness.co.uk for more information on replacements and returns.
How do I get a refund?
Please email us at hello@treedwellness.co.uk. A Treed representative will be in touch within 48 hours to arrange your refund.
Please note refunds can take 5-7 business days to appear in your bank account.
